Compared to audio conferencing calls, video conferencing offers a clear leg up. With the right tools, a video conference can be as good as – and more efficient than – being there in person.
As more businesses catch on to the value of video conferencing, more solutions have entered the market, but few companies come close to challenging the two titans of the enterprise video conferencing space: Polycom and Cisco.
Cisco and Polycom are the giant players in the industry for a reason: both offer highly functional and seamless video conferencing solutions.
Many of the features offered by both companies overlap; both offer reliable, high-quality video conferencing products. For maximum security, both companies also offer on-premise and IP capabilities for maximum security and flexibility. Their pricing is broadly similar, and both offer an extensive range of products.
VSSi can help you configure a solution which fits your exact specifications, and provide support down the road. But for now, here are some factors to keep in mind when beginning your research:
Cisco was one of the first players in the video conferencing space, and is still the largest and most well-known. As an international conglomerate, they’ve been able to use their size to fund innovation and create a wide range of high-tech products.
For example, Cisco was a leader in developing 1080p and 4k resolution video options, and their current video conferencing solutions include audio triangulation technology to help filter out background noise.
Cisco focuses on the biggest enterprise clients; nearly all Fortune 100 companies use Cisco for video conferencing. They do customize their offerings by the size of the business, but their products can be more expensive and less streamlined for smaller businesses.
Polycom competes with Cisco with its smaller, more nimble company structure. They focus on hospitals, universities, and entertainment companies. While there are a number of large enterprise clients on their list, they focus more on public organizations than the biggest Fortune 500 companies.
They offer ostensibly more personal services because of their structure, but their main selling point is interoperability with other vendors. Polycom’s video conferencing tools work with Microsoft communication products like Skype for Business and Office 365.
In other words, where Cisco offers a wide range of products which work well with each other, Polycom focuses on fewer products, but ensures that they are open and interoperable with multiple vendors. Since over half of enterprise businesses use more than one vendor’s AV equipment, this can be crucial.
Polycom also claims that all of their products are both forwards and backwards compatible, meaning that new versions of their products will still work seamlessly with the previous and future editions.
Whether Polycom vs Cisco video conferencing is ultimately a better fit for your business will boil down to preference and your specific constraints and needs.
If you already use Cisco products, or have a complex or very large organization, looking into an appropriately scaled Cisco video conferencing solution may be the best choice. If you’re a healthcare, education, or entertainment company, Polycom may offer products which fit more seamlessly into your existing AV architecture.
Regardless of what you choose, VSSi can help you choose, design, install, and learn to use AV solutions so that you end up with an easy-to-use and effective set of audio-visual tools and maximize the impact of your investment. To speak with a VSSi representative, click here.