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Unified Communication as a service(UCaaS): Does it match the employee productivity to pre-pandemic levels?


Unified Communication as a service or cloud-based UCC became an emergency need for business survival during the pandemic outbreak. Companies having existing Unified communication setup were also forced to migrate to the cloud.

Since then, our teams have spent most of the work through Unified Communication Collaboration solutions. Any interactive session or brainstorming session has been conducted remotely, but your rockstar team’s productivity is sub-par to live meetings.

While the timeline for returning to in-person work remains unclear, one thing is for certain: More companies will embrace remote work, and more workers will view remote work policies as an expectation, not just a nice-to-have perk. Tech giants from Facebook to Google have already extended their remote work policies through 2021, and we can expect more companies to follow suit.

The Future Of UCaaS In Hybrid Work

Courtesy: The Future Of Unified Communications In The Wake Of Covid-19, Jed Brown, Forbes.com

We had victory too in getting our employees used to all the digital collaboration tools. But now, our vital role is to enhance the positive employee experience, which in return improves the business productivity, efficiency, and consistency. Also, our prime duty is to ensure our employees have an outstanding work-life balance.

Our teams need to pitch marketing proposals with an external network of potential clients, and we need to integrate with them seamlessly. Simultaneously, we need to have real-time collaboration with On-site teams, office teams, and remote employees. We need to collaborate with multiple companies when being a part of any big projects. So integration and flexibility to manage remote work or office work are mandatory for a smooth business operation.

Does your existing UCC are future-proof?

Do your existing hardware tools or platforms offer a future-proof Unified Communication Collaboration solution, which can seamlessly integrate with any kind of circumstances and demands? They are critical in driving business value with exceptional ROI—an investment where no one will regret in the future.

Remote First Future:

Employees prefer to work from home, the demand for remote working reached a critical mass in the past decade. Retaining better talents in the Post-Covid19 scenario workspace, offering remote work is an attractive benefit for employees with infants and children. Having all infrastructure for a remote working collaboration workspace will make us a Remote First Future compliant organization.

Employees should feel comfortable using the UC solutions, which guarantees all the tools are used to the maximum, reducing stress and workload arising from not easy-to-use user interfaces. Remote employees may not have the required network infrastructure with a larger bandwidth; this is a crucial problem to be addressed outside the UC environment but a lifeline to it.

Assess your existing UC:

First, let’s look at what we have, such as endpoints, user interfaces, touch controls, and network infrastructure. Then through which platforms and device management platforms, they are run. Documentation of this data is significant for evaluating the existing infrastructure and implementing required changes. The Task sheet contains what devices are used for particular tasks internally by the employees.

End-User Needs:

  • More than any stakeholder in the environment such as Owner, Architect, Integrator, or manufacturer, more weightage regarding a design of a Unified Communication Solution is to be gathered from end-users. They are the ones going to live with Engineered solutions. At VSSi, we have a brilliant questionnaire for end-users, design board is prepared only after carefully assessing end-user answers.

What VSSi can do for your UC requirement?

Unified Communication integration is particularly beneficial to those who need to reach business partners and clients on a global scale. VSSi is able to design and install video facilities to suit the needs of any company requirements, and to help it excel in an increasingly competitive and global marketplace.

The key benefit here is the integration of high definition hardware and simple software solutions which means less time wasted on setup and technical issues and more productivity and focus on the meeting itself.

Choosing UCC teams such as Microsoft Teams or Cisco Webex teams depends completely on the customer experience and IT support alignments. Sometimes we may need both solutions.

We are here to solve:

Conveying a positive representative encounter within the cross-platform work environment is challenging since the post-pandemic environment is liquid. Advertising the finest UC solutions for your on-site and further group individuals enables a positive client encounter and boost productivity. What do your groups get to get work done? A single one-size-fits-all arrangement, or a choice of a couple of stages? Assess your current UC choices presently and we construct a needed solution for any changes you recommend.

Get in touch us at a click https://vssi-av.com/contact-vssi/

Interactive Whiteboard Solutions for Schools: One Screen and Samsung Flip

Interactive whiteboard solutions like OneScreen and Samsung Flip or Whiteboard engage the whole class, give educators more powerful tools, and add entirely new dimensions to the learning process.

Today’s students are digital natives – they’re used to interacting with devices in every facet of their lives. Bringing these devices into the classroom creates new avenues through which to engage these modern learners.

The best educational audiovisual solutions create interactive spaces in which students can contribute their own insights during presentations and collaborate both with instructors and each other.

Whether they’re in the same room or half a planet away, students and teachers alike can use interactive white boards to impart knowledge in new and powerful ways.



OneScreen offers interactive whiteboards and device integration which engage students and help instructors deliver more effective lessons and lectures.

Some of the benefits of OneScreen in the classroom include, for starters:

  • Wireless presentations
  • Interactive, annotatable whiteboarding
  • Lesson development, presentation, and delivery (they also offer built-in curriculum using state-based core curricula)
  • One click access for both your network and the web
  • Drag and drop files
  • The ability to easily record and save class sessions for remote students or to play back later for those who are absent.
  • In-classroom collaboration tools to fit the bring-your-own-device culture. Students can work together on projects from their different devices, answer live polls and quizzes, and share screens with each other.
  • Distance learning support, including remote access for students to take online courses and catch up with assignments online.
  • User-friendly interfaces and easy integration Polycom and other solutions to avoid installation delays
  • Unlimited support and training

These tools are especially important to improve remote student attendance, live collaboration in-class, and make it easier for students to catch up on previous notes and class material.  

It’s also easy to add multimedia live news to presentations for more engaging lessons and instantly dial in student attention.


Samsung Flip

Samsung’s Flip technology aims to bring 21st century digital technologies into accessible educational settings. Kids as young as 3-4 can easily manipulate and draw on these digital whiteboards.

The Flip is a flexible, portable option that improves attention and interactivity like OneScreen. It can easily move with students and educators into new classrooms or settings, offering easily accessible tools for live annotating, presenting, and collaborative projects.

Instead of relegating new tech to a computer lab, it also integrates the latest software and hardware with tactile and visual lessons throughout the educational environment.

For students with disabilities, the Samsung Flip can also make many interactions and material formats more accessible.

Because of the portable, wheeled-stand-based design, it’s also easy to use an install. As the tech advances, Samsung has plans to incorporate more virtual and augmented reality features to make learning increasingly collaborative and intuitive for modern students, as well as gamify educational opportunities to make them more appealing.

While using the interactive whiteboards, students can pass the pen to each other, write on the board itself using anything, or watch videos in high-quality HD.

The intent is to get the best of the feeling of traditional pen and paper writing, but with the power of a digital format, and collaboration between up to four people at the same time and in real-time speeds. Students can share and notate within almost any content files and save conversations as well as the content of their work online.

Samsung Flip interactive whiteboards also integrates with Microsoft and Adobe software, using a built-in document viewer to extend files and present them to bigger audiences with the wireless screen sharing functionality.


Want to learn more about an interactive whiteboard could help your students?

The right audiovisual solution for your classroom can:

  • Engage students and improve test scores
  • Make it easier to catch students up after a sick day or teach classes remotely
  • Make lessons a two-way street
  • Foster collaboration and interactivity
  • Provide teachers with a host of new tools to manage a classroom, design new lessons and present them.

As an added bonus, whiteboard solutions often enable you to convert existing tools to minimize outfitting costs, and many are designed to be flexible and portable so you can use the same solution for multiple classes and classrooms.

Cutting-edge technology like Samsung’s Flip and the OneScreen are only the tip of the iceberg when it comes to audio-visual classroom technology.

While it’s possible to DIY one of these solutions, it can be overwhelming to research and then configure one yourself. VSSi is here to help you get the best possible bang for your buck. We build a variety of high-quality educational AV solutions for a variety of schools and universities. 

To learn more about what options might be the best fit for your school or institution, get in touch for a no-strings-attached free consultation here.

LED Walls Vs. Projection System. Who is the Winner of This Competition?

LED Walls Vs. Projection System. Who is the Winner of This Competition?

Regardless of your presentation needs, there are many potential AV configurations on the market. VSSi works with businesses to help design custom AV solutions to fit any space and business scenario.

Many of our customers are unsure whether a video wall or projection-based system will better suit their needs.

Of course, both LED video walls and projection systems are highly functional and impressive solutions.

Both can be customized to provide modern high-tech aesthetics and support multi-media presentations. Both offer cost-effective, high-res, and flexible solutions.

However, whether a video wall vs. projection system will be more effective for you depends on a few key elements about your organization’s space, business, and AV-needs.

Here’s a short guide to video walls vs. projectors:

LED Wall Considerations:

Video walls have changed dramatically over the past two decades; modern solutions are slimmer, more energy efficient, and offer much higher resolution, and less bezels (space between panels) than ever before.

Since they’re made up of multiple panels working together, video walls can be configured into multiple shapes and viewed at many angles. LED panels also reduce glare and can be used outside and in areas with plenty of ambient light.

They are also modern, impressive-looking and elevate the spaces they’re installed in. Unlike some projection screens, video walls can be installed piece by piece. If you need a big solution, but have space constraints like small doorways which might otherwise prohibit large hardware, video walls are a great option.

Because the picture is native to the screen, video walls often require less space than projectors and can be viewed from farther away. They often also have better color saturation.

They are typically a larger up-front investment, since installation can be intensive and component parts are high-tech and must match each other. Some older models can also be more energy intensive than projectors, since each panel used to require its own power source.

Projection Considerations:

Projection systems have been around for much longer than video walls. Since there are more options available on the market, projector component parts tend to be more interchangeable. It’s generally possible, for example, to upgrade only the projection screen or only the projector and scale up slowly. Depending on the model, projection screens are also more energy efficient than multiple-panel video walls.

Ambient light can be a problem for projection systems; they work best in conference rooms, banquet halls, and other rooms which can be darkened to avoid glare. Because the video is removed from the source, you’ll also need a way to keep the space between projector and screen clear of people and other obstructions.

However, projection screens are highly customizable by size and can more easily be moved to new locations. Projection-based systems can be cut into multiple configurations to fit unique shapes.

Projection systems are typically much less expensive up front than video walls, though replacement parts – especially bulbs – can increase the price tag.  You may need to factor in potential additional costs such as cleaning and maintenance, blackout curtains or high-quality projection screens.

LED displays are typically less high-definition than projectors, though this again varies depending on the specific solution you install. Standard high-def projectors can be up to twice the pixel height of standard LED video walls. Whether this matters to you will depend on how far away your audience will be – at larger distances, attributes such as brightness and color saturation may be more important than fine details, or vice versa.

Video Wall vs Projection System: What’s best for your space?

Both projection systems and video walls can be customized to provide an impressive and flexible solution for your organization’s needs.

Knowing how you will use your AV system and what your space is like will help you weigh the pros and cons when choosing a video wall vs. projection system. In light of the considerations detailed above, questions such as:

  • How big is the space? Is it an indoor room which can be fitted with blackout curtains, or a sunlight lobby?
  • How far away is the audience, and what kind of presentations will you be supporting with AV?
  • How much do you want to invest now, vs. down the line?
  • Will space constraints make installation difficult? and
  • How important are color saturation and brightness vs.  image sharpness?

are all important to consider when making a decision.

Whether you want a custom video wall or cutting-edge projection solution, VSSi will work with you to ensure that you maximize the results of your budget and end up with a solution that fits both your space and your organization’s needs. VSSi makes custom-built high-tech AV solutions and supports projects from concept through execution and support down the road.

To learn more, see some of our past installations or get in touch with us here.

4 Benefits of Interactive Touch Screens

4 Benefits of Interactive Touch Screens

From the smartphones in our pockets to the self-checkout machines in the grocery store, interactive touch panels are everywhere, and for good reason:

In corporate, education, customer service, and retail environments, touch-sensitive audio visual tech – which ranges from small portable touch tablets through massive kiosks and video panels – offers a number of impressive benefits.

Here are just a few of the ways touch panels maximize the value of your technology:

User-friendliness and accessibility

Touch screen panels enable a direct interaction with technology that’s hard to match.

There’s something inherently more natural about pointing and manipulating objects on a screen with our hands the same way we could touch physical objects.

Pointing and pushing with our hands is a natural, instinctive gesture that almost everyone does intuitively. In a technological environment, that familiarity translates into instant expertise without the need for advanced training.

Reduced training time on tech, and reduced errors from technological mistakes mean more time to spend on your business or organization’s priorities.

Interactive touch screens also tend to be much more accessible for those with physical disabilities who may find other interfaces – such as a mouse and keyboard – difficult to use.
When they are well-designed, touchscreens offer all the simplicity of a whiteboard or blackboard and chalk, but with the power and functionality of a computer.

Enhanced customer experiences and faster business processes

As an automated customer service technology, touch screen panels offer 24/7 interactive customer support that never goes on break or calls out sick. They offer information, directions, and assistance to customers on-demand.

The immediate interface of a touch screen also makes inputting commands measurably faster.
Faster input translates into more effective and efficient decisions, which has a direct impact on your organization’s outcomes and bottom line.

Versatile, widely compatible, and durable digital technology

Interactive touch panels are among the most versatile methods of sharing information.

Integrators such as VSSI can work with you to configure information in a way that suits your needs and fits in seamlessly with the hardware and digital platforms you already have in place.

From small mobile tablets through massive video walls, touch screens are compatible with a wide range of technology types, platforms, varied hardware.

They are also all-in-one solutions which save space by eliminating non-touch components, limiting cords and wires. Eliminating the extra parts also means that many interactive touch panels are less likely to break, simply because there are fewer hardware components to contend with. Many are portable, offering mobile communications technology.

Touch screens are adaptable for both sensitive tasks requiring fine-toothed control, and for outdoor and other heavy-duty public use.

In fact, with modern technology, touch screens actually last longer than many projectors, offering extended durability to grow with you.

Engaging and Interactive Technology

Flat touch screen panels are visually appealing and attention-grabbing high-tech elements.

Crystal-clear images and graphics are fun to look at and arresting.

In educational settings, touch screens tap into a medium already familiar to most young people. Instead of passively listening to a presentation, viewers can actively participate in the educational experience using a touchscreen.

In business settings, touch screens enable active annotation, review, collaboration, and project management in an engaging, tactile format. Instead of trying to stay awake during a 1-way presentation, touch panels make all participants into active members of the conversation.

Regardless of the information you need to communicate, touch screens make the experience more interactive, dynamic, and powerful.

Get in touch with us to learn more about how a touch panel solution could contribute to your organization’s goals.

As a full-service audio-visual integration (AV) company, VSSI provides high-end, individually-tailored solutions.
After an in-depth consultation with you, our professionally trained and certified staff will work to design the best solution for your needs, vision, and budget. After we build it, we’ll keep working for you, providing 24/7 support to make sure you keep getting the most out of your custom AV solution.

Telepresence vs Video Conferencing

Few companies today operate within a single space. In some industries, more than half of workers are remote.

82% of these workers say they need to collaborate with others to do their work; if over half of these people work off-site, your video conferencing room quickly becomes the most valuable piece of real estate at your organization.

Even if you already have a conferencing solution in place, upgrading to a system designed for your use and space has numerous benefits, from easier use and faster problem-resolution to improved productivity from distraction-free communication.

As AV technology evolves and improves, the options available on the market do too; today, there are hundreds of viable products and options which can produce highly functional conferencing solutions.

“Telepresence” is one such invention.

Telepresence – Sci Fi to Reality

Telepresence began as a science-fiction dream in the 1960s: what if you could attend meetings and interact with people as if you were actually there, but from anywhere on the planet? Since the 1990s, numerous breakthroughs in AV technology have made this idea closer and closer to reality.

We don’t (yet) have the option of projecting holographic images onto thin air, but we are getting remarkably close to creating the exact sensation of speaking to a group of people as if you’re all in the same room. With telepresence technology, participants in the conversation will look and sound as if they’re sitting right next to you.

Telepresence vs. Video Conferencing: What’s the Difference?

Telepresence conferencing provides the most high-definition experience possible during video conferencing. While “video conferencing” and “telepresence” are often used interchangeably, the underlying technology is slightly different.

Video Conferencing

Modern video conferencing provides crisp visuals and reliable, clear audio, over IP or internal networks.

While video conferencing works very well for many companies, one area where video conferencing can fall short is when presenting entire conference rooms of speakers with the same level of clarity you’d see if you were all in the same room. When participants are farther or closer to the microphone(s) and camera(s), most systems have a hard time portraying them with equal clarity.

Video conferencing solutions flatten whatever room you’re in – wherever that is – and portray it as is. When more than two or three people are participating in a video conference, it can quickly become difficult to distinguish who is speaking. They also require more end-user involvement in the operation, and can therefore also be more prone to glitches if improperly configured.


Telepresence conferencing provides the most high-definition experience possible during video conferencing.

“Telepresence” refers to tools which allow participants to feel as though they are actually in the same room as whoever they’re talking with.

One way to think about this is as a built-in, room-specific situation. Telepresence solutions take into account the dimensions, lighting, and acoustics of the space and replicates them accurately instead of just capturing data from a camera and microphone and reproducing it exactly.

Some solutions may replicate the appearance of the room on each side to create a more immersive experience – same chair in each room.

Telepresence solutions adjust the video to provide accurate, clear focus on each participant, even at a large conference table.

They also adjust the sound, with embedded spatial audio so that it’s always clear where sound is coming from. Instead of confusing sound coming from each participant on top of another, it becomes obvious who is speaking at all times.

In short, all people are clearly visible, and the focus doesn’t vary depending on how far they are from the screen. You’ll also hear them the same way you would in the room, instead of at varying volumes depending on how far they are from the mic.

Finally, telepresence doesn’t generally require as much end-user configuration, headsets, or other devices; this makes them easier to operate day-to-day, but also less portable.

Which is Better – Telepresence Solutions or Video Conferencing?

In general, you will see the best quality and realism using a telepresence solution.

However, if you plan to regularly change which rooms are connected, it can be extremely costly to set up telepresence solutions in each room you’ll be using.

Cost is the biggest drawback in a telepresence solution. Simple video conferencing solutions can often be installed for as little as 5% of the cost of a high-end telepresence solution.

Interoperability may also be an issue if you need to communicate with others using multiple different vendors or solutions.

Just like high-definition movies, you’ll only see the quality supported by the lowest common denominator. (Think of watching a movie from the 1960s on a modern television set, or watching a HD movie on a 1960s television). A video conferencing solution communicating with a telepresence solution will only present the maximum quality supported by the lesser-quality equipment.

You’ll still be able to communicate as long as there’s a basic level of compatibility, but you’ll get the most bang for your buck by pairing two telepresence solutions.

The bottom line is that if your business relies on closing distances and impressing clients with the visuals etc., telepresence will provide the most impressive and realistic, high-definition solution. However, if you operate in many locations or are a smaller business, video conferencing can fulfill many of the same needs.

Regardless of your needs, VSSi will work with you closely to develop a visually stunning and highly effective conferencing solution to bring members of your organization to you. Check out our recent installations here, or get in touch to schedule a consultation.


Why is Visual System Solutions and Integration?

Why is Visual System Solutions and Integration?

You can purchase most of the components almost anywhere and anytime.  But the reason you want to work with a top-quality Audio Visual System Integrator like Visual System Solutions and Integration, is for the services we provide that make it all come together.

Discussed further down the page in more detail, these services provide you the following benefits:

  • You will receive a quality system that will work as expected.  A proper system is far more than the sum of all of its parts. It takes careful design, combined with extensive real-world installation/integration experience, to create a system that is engineered to work as needed and expected.
  • Your system will be easy to use.  A thoughtfully designed system will put a tremendous emphasis on the user interface as well as the serviceability of the equipment.  A well-crafted and flawlessly programmed user interface, combined with critical end-user and technical training, will make the difference between you getting tremendous value out of your system or just wondering why you spent so much money on a confusing contraption.
  • Your project will be well executed.  There are a myriad of factors that can frustrate the successful completion of a project, and something can always be expected to come up during a complex construction project.  But with savvy, experienced Project Managers following an actual process – we call ours, “The Visual System Solutions and Integration Way” – you can rest assured that you will know exactly where your project is throughout its duration and you will be helped to complete it successfully on-time and on-budget.
  • Your system will KEEP working.  With a proper maintenance plan in place, you can have peace of mind that the system will work as it was designed to do.

Visual System Solutions and Integration

is a full-service audiovisual provider. From our initial AV consultation, through design, installation, programming and long-term support, all services are provided in house by our extensive and knowledgeable staff. Visual System Solutions and Integration has completed hundreds of projects for some of the most influential and innovative companies because we can be trusted to get the job right, on time, and on budget.

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